Service · Merchandise Design & Production
Merchandise Design & Production
From sketch to shipped pallet — branded merch, apparel, gifting, and packaging that earn a place on the shelf.
One studio. End-to-end.
Overview
The work, in plain language.
Most agencies stop at the file. We don't. Custory designs your merch and runs the production — sourcing, sampling, QC, fulfillment — under one roof.
That means decisions about fabric weight, ink coverage, or packaging insert get made by the people who designed it. No game of telephone with a faceless supplier overseas.
The result is merch that feels intentional — the kind your audience photographs, wears, and keeps for years.
Key Capabilities
What's typically inside.
Apparel Design
Tees, hoodies, caps, totes — fabric and fit specified to brand.
Packaging Design
Custom mailers, inserts, tissue, stickers, and unboxing flow.
Print Collateral
Cards, booklets, posters, and limited-run zines.
Lifestyle Goods
Mugs, journals, candles, hardware — sourced and co-developed.
Sampling & QC
Pre-production samples reviewed in-studio before any run.
Production Management
Vendor selection, timeline, and on-site quality checks.
Warehousing & Fulfillment
Storage, kitting, and dropship for ongoing programs.
Sustainable Sourcing
GOTS, FSC, and recycled materials wherever specifiable.
How we work
A process tailored to merchandise design & production.
- 01
Week 1
Brief & Budget
We map quantities, materials, and price-points against the campaign goal — not the other way around.
- 02
Weeks 2–3
Design & Mockup
Tech packs and photoreal mockups so stakeholders approve the real thing, not an illustration.
- 03
Weeks 4–5
Sampling
Physical pre-production samples reviewed in-studio. We iterate until fabric, color, and finish are right.
- 04
Weeks 6–9
Production
Full run with mid-production QC. We send photo updates at every milestone.
- 05
Week 10
Delivery & Fulfillment
Pallet delivery, kitting, or dropship to your audience — your choice.
Selected work
Merchandise Design & Production in the wild.
Retainer Engagement
Built for the long story, not the one-off.
Most of our best work happens over years, not weeks. A retainer gives your brand a dedicated team and a predictable rhythm of output.
Investment
Starting from $6,500 / month
What's typically included
- Quarterly merch program planning
- Up to 3 active production runs
- Warehousing for active SKUs
- Monthly inventory + analytics report
Units delivered
Brands served
On-time delivery
Vetted vendors
"Our welcome kit went from a line item to the thing new members actually talk about."
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Let's build together